Monday, April 16, 2007

Ethics question

Here in Michigan we have a item pricing law - usually just called the scanner or scan law that guarantees the item will scan at the right price or you receive the difference plus a reward. The reward is 10 times the difference not less than $1.00 or more than $5.00. If you buy multiple items you only get the reward for one item, but you will get the difference between actual and marked price.

Now, my question is this: Is it ethical to buy multiple items knowing they are marked wrong? You know you won't receive the reward, but you will get the item at the lower price. I guess the next logical question is - is it ethical to buy the item knowing it has just been mislabeled and then ask for the reward?

The reason I ask is because last night I bought Meijer Brand organic grade A maple syrup. The marked price was $3.89, but the tag said $5.49 - obviously a mislabeled item. When I went to the customer service desk to claim my reward, the customer service woman said "Wow! At that price you should run back and get more before they change it!"

3 comments:

Donna Boucher said...

You know, that is a really good question.

I don't think I would do it, cause I'm kinda whimpy like that...
But I know plenty of people who wouldn't think twice about getting a good deal.

But it's almost like getting the wrong change and not saying something about it.

That's wrong, isn't it.

Carin said...

You know, I'm the wrong person to ask. i'm the one who found a $50 bill on the ground in a store last summer while on vacation, and gave it to the cashier and then ran outside to try to find the person who had been ahead of me in line (it was a gift shop in a state park - not a lot of customers.)

Krista said...

See, I'm with you guys. I'm all for saving money, but not on the backs of others. On the other hand... how many times have I been over charged and not noticed?

I have been known to go back to a store to pay for something they didn't charge me for. Once at Office Max they were so shocked that I returned, they wouldn't let me pay for it, and even gave me one of their "free with purchase" gifts (a small drawer tray filled with office supplies.) At K-Mart once, the woman thanked me over and over, saying she would have had to pay for it if they had found out.